Startups Stack Exchange Archive

What should my title be, when presenting to potential clients

Technically I am the CEO of the startup, but since we’re only 2 people, it sounds kind of cocky and wrong. What title should I use to present myself to potential clients, given the fact that Project Manager was the one we decided the other person is going to have.

Answer 516

This might sound really terrible, but I have a standard procedure for dealing with this type of thing..

Always present yourself in a meeting with the title that best supports the position you are trying to gain with your client.

Early on, my business partner and I were quick to establish each other as friends and business partners with equal equity, but I was also quick to relinquish CEO for his advantage. Giving me the title would not mean anything since I’m the one working internationally on our product while he pushes lead generation and investor confidence.

My advice to you is own the title you go with that gives you the biggest position of power in the meeting. As odd as it sounds, CEOs aren’t really supposed to be humble. Their job is to show their amazing team’s intellectual prowess and hard work.

The reality is, you’re probably the one who gets most of everything that’s going on, and it’s your responsibility to own everything your team accomplishes and fails on.

Whether it is a position as Director, President, Founder - I say it depends on the meeting. Younger clients with vision often like a title like Founder more than President or CEO.

A Chief Executive has big shoes, but chances are your cofounder’s shoes are equally large - I think their choice of a smaller title may be what is confusing here - internally, something like Chief of Operations or Technology might make more sense. You guys should have established both titles concurrently - it is my suggestion that you change his title to something more leader-like since he is probably filling a greater role than a standard PM.

Answer 513

It partially depends on what your business structure is.

Dual position is also totally fine especially with a small business most people will be filling multiple shoes. Depending on the client I have titled as Developer\Proprietor or Designer\Proprietor or on sub-contract I have used various positions as applicable to my current task when dealing with the contractor’s clients (like Network Admin, DBA etc.). As long as it accurately describes your role in decision making and your current task it is fine. A bit of cockiness isn’t necessarily a bad thing either ;)

Answer 512

Speaking from the UK perspective, in those circumstances I used Executive Director or Founder, or both Executive Director / Founder - it’s precise (I sat on the board) - which means you are introducing yourself as someone with the final say over the deal, it doesn’t lead into secondguessing.

Ultimately, I ended up printing two sets of business cards (which actually, given the duality of the role of the CEO, it appropriate) - the Executive Director one used for client relationship, especially when the deal was small compared to the overall deal-flow (the client doesn’t care if I founded it or not, he cares if I am responsible for the business, and he cares that I don’t have any superiors that can overrule my decisions), and the Founder one used for key business relationships - where the client/provider relationship is not that clear cut, and highlighting the fact that I started this business is more to my advantage (they need to know it anyways, it will come up in due diligence on a deal that size, and I can also (re)define vision and mission).

In your (US-centric?) case - CEO should be OK, the only cocky part is the Chief component where you have no board of Executive Officers to preside over. Or, just use Executive Director.


All content is licensed under CC BY-SA 3.0.